We had an ant problem when it started to warm up. We called and they sent someone out pretty quick. The guy that came out was very nice and very informative. He quickly found out where the ants had their homes outside the house and showed us all the spots. We have an infant and I was nervous about anything being sprayed in the house. They never even came in the house! Everything was taken care of outside. After a couple days we had little to ants and weeks later, not a single ant! I would definitely recommend them and would use again if we had any problems!